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Privacy Policy

Last updated: February 19, 2026

1. Information Collected

We collect the following categories of information:

  • Personal data: name, email address and contact information provided at registration.
  • Usage data: information about how you interact with our website and services, including pages visited, access times and actions taken.
  • Technical data: IP address, browser type, operating system and device identifiers.
  • Cookies and similar technologies: we use cookies to improve your experience and collect analytical data (see section 5).

2. How We Use Your Data

We use your information to:

  • Provision and manage your N8N instance.
  • Communicate updates, maintenance and service news.
  • Improve the quality and performance of the platform.
  • Ensure account security and prevent fraudulent activities.
  • Comply with legal and regulatory obligations.

3. Data Sharing

We do not sell your personal data. We may share information with:

  • Infrastructure providers: to host and operate your N8N instance.
  • Analysis services: such as Google Analytics, to understand site usage (see section 5).
  • Legal authorities: when required by law or court order.

4. Storage and Security

Your data is stored on secure servers with encryption in transit and at rest. We adopt technical and organizational measures to protect your information against unauthorized access, loss or destruction. Despite our efforts, no system is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use the following technologies:

  • Google Analytics 4 (GA4): for analyzing traffic and browsing behavior. The data is processed in an aggregated and anonymized form.
  • Essential cookies: necessary for the basic functioning of the website.

You can manage your cookie preferences in your browser settings.

6. Your Rights (LGPD)

According to the General Data Protection Law (Law No. 13,709/2018), you have the right to:

  • Confirm the existence of personal data processing.
  • Access your personal data.
  • Correct incomplete, inaccurate or outdated data.
  • Request anonymization, blocking or deletion of unnecessary data.
  • Request data portability from another supplier.
  • Revoke consent at any time.

To exercise your rights, contact us via the email indicated in section 9.

7. Data Retention

We keep your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Data from closed accounts is removed within 90 days, except when retention is necessary to comply with legal obligations.

8. Data Protection of Retailers’ Customers

The following information describes how we process the personal data of merchant customers, potential customers and visitors to merchant websites. Personal data is information that can identify a person (such as name) or be traced back to a person (such as an order total or customer ID).

Purpose

  • Do you process the minimum personal data necessary to offer advantages to merchants?

    Yes

  • Do you inform retailers which personal data you process and for what purposes?

    Yes

  • Do you limit the use of personal data for this purpose?

    Yes

Permission

  • Do you have privacy and data protection contracts with retailers?

    Yes

  • Do you respect and enforce customers' permission decisions?

    Yes

  • Do you respect and enforce customers' decisions to opt out of selling their data?

    Yes

  • If you use personal data for automated decision-making and those decisions may have legal or significant effects, do customers have the option to opt out of that use?

    Yes

Storage

  • Do you have retention periods that ensure personal data is not kept longer than necessary?

    Yes

  • Do you encrypt data stored and in transit?

    Yes

  • Do you encrypt data backups?

    Yes

  • Do you separate test data from production data?

    Yes

  • Do you have a strategy for preventing data loss?

    Yes

Access

  • Do you restrict team members from accessing customers' personal data?

    Yes

  • Do you have strong password requirements for team member passwords?

    Yes

  • Do you log access to personal data?

    Yes

  • Do you have a policy for responding to security incidents?

    Yes

9. Contact

For questions, requests or exercise of your rights related to this policy, please contact us by email:[email protected].

10. Changes to this Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised update date. We recommend that you review this policy regularly.